Terms of Service

Last updated: 1 April 2026

1. Eligibility

You must be at least 18 years old to use Velvet Audio. By creating an account you confirm you meet this requirement.

2. The service

Velvet Audio generates personalised audio stories using AI. Content is created on demand based on your preferences and is intended for private, personal use only.

3. Content

Stories may contain intimate and mature themes. You are responsible for ensuring that accessing such content is legal in your jurisdiction. Generated content must not be redistributed, published, or used for any commercial purpose without written permission.

4. Prohibited use

You may not use the service to generate content involving minors, non-consensual scenarios, real named individuals, or any content that violates applicable law. Our safety system automatically blocks such requests.

5. Accounts and billing

Free accounts are limited to 3 stories per month. Paid subscriptions (Member, Max) unlock additional features and can be cancelled at any time. Refunds are handled on a case-by-case basis within 14 days of purchase.

6. Privacy

Your account data (email, hashed password) is stored securely. Generated stories are private to your account. We do not sell, share, or use your story content or preferences for advertising or model training. Payment processing is handled by Stripe; we do not store card details. For full details, see our Privacy Policy.

7. Disclaimer

The service is provided “as is” without warranty. AI-generated content may occasionally produce unexpected results. We reserve the right to modify or discontinue the service at any time.

8. Contact

Questions about these terms? Email us at support@velvetaudio.app.